Hire Items - Frequently Asked Questions

Please complete the contact form

On the contact form under 'Service' select 'Styling Collection for Hire' then in the comments add 

• which items you would like
• number of hire items required, 
• approximate times when you would like the items

This will help to work out the delivery and collection charge based on distance and any road or parking charges.

All hire items are available for delivery within London and Kent and will incur a delivery and collection charge, this will be calculated when the delivery address is provided.

Items may be delivered to surrounding areas, upon discussion.

Access to the venue must be clear with no obstructions, close to the drop off destination agreed prior to delivery and be void of flights of stairs and hazardous areas. Any height or parking restrictions need to be mentioned before booking.

If there are limited parking or access restrictions an additional fee will be charged.

I can help with that too. I offer wedding day coordination. I work with you up to 8 weeks before your wedding and on the day to help coordinate activities and tie off any loose ends, so that you don't have to. This includes the set up and styling of any items you have or hire.

I will be there for you, to ensure everything is taken care of. 

The items will usually be delivered on a Friday and collected on a Monday, for weekend events. If you require the items for longer, please do get in touch as we are happy to discuss that with you. 

Note payment is required in full before delivery of any items.

Yes, I do offer decor and set up, or just decor if you wish to set it up yourself. Just mention on the contact form which option you would like.

Yes, if you don't want to set them up yourself then I offer a complete delivery, set up & take-down service for an additional charge.  I can deliver all of your hire items directly to your venue for you to set out yourself, or I can set them out for you along with any items provided by yourself (this will need to be agreed upon during the booking process).

Any items you provide will need to be clearly boxed and labeled with directions on exactly what you would like me to do in advance. 

I charge by the amount of time needed for setting up and collection and the number of staff required. This is a fixed cost so if it takes us longer than expected you will not be charged any extra.  

Yes, a breakage fee is charged in the event that any of my glass or fragile items are broken or damaged and will need to be replaced. The breakage fee will be added to your booking, this is fully refunded to you once the items are collected and checked for no damage.  

If any items are damaged, the breakage fee will not be refunded.

A deposit of 50% of the booking is required to secure the items. This is non-refundable. The remainder of the booking will then need to be paid 4 weeks before your event.

If your event is less than 4 weeks away, full payment is needed upon booking.

It is best to enquire with as much notice as possible. Stock is limited, so it's first-come, first served so  email me to check the items you want are availabile.